Kaneva and the Lack of Response

I had been trying for days to reach someone in the offices of Kaneva, leaving messages in various voice mails with contact information…. without success. I finally got intouch Chris Klaus’s personal assistant and very late last Tuesday recieved a call from Rich “Tisirin” Weil, Community Relations Director at Kaneva.

Rich explained things are very busy there in Atlanta, with them preparing to change to larger offices, and trying to  roll out the new avatars, clothing and graphics.  Which I thought he said would be done before last Thursday, but either I misunderstood or they ran into more trouble than they thought they would. “Tisirin” told me he would be happy to answer a few questions, but  suggested that I wait until after the new things were placed in world…. which I agreed to do.

Tonight I went into Kaneva and saw the announcement that the new avatars and clothes would be released in world Tuesday June 19.

After seeing the picture above I am not getting the warm and fuzzies over these new avatars,  but I guess they will be better than the avatars given by Second Life before we purchase new skin and hair etc….

The signs stating Stress Tests will be taking place 3 days a week are still in place, so at this time it appears that people will still be able to “earn” reward credits.

More and more friends have been talking about the lack of things to do and accomplish in Kaneva and wondering just what opportunities will become available to them once Kaneva comes out of beta. Of course most of those contacts have been complaints, and I have passed these along with a few others to Rich Weil and received an email telling me that he was working on getting the answers from the proper people more in the know than himself.  We are going to try to get together Wednesday or Thursday on the phone to discuss these and other Kaneva matters.

• 3D immersion not possible… lack of control of your viewer… gaps to wide for the subconscious to fill to feel a sense of virtual being real.
• about new features being announced as coming soon, and no one knowing what the heck soon means.
• the change of the economy where all your credits were converted into reward credits… which can be used to purchase things, but those things can not be sold or given away.
• not know if purchases with “bought” credits can be sold or given away
• lack of ability to create
• lack of control over texturing
• lack of folders to organize pictures, textures etc.
• The inability to receive responses from Kaneva staff
  

Kaneva, up to this point has been a major disappointment, but I am still holding out hope that another virtual world can become responsive to user’s needs.

Keneva’s New Forum

Keneva has happily announced the opening of new and improved Official Kaneva Forum, but actually getting keneva responses are still few and far between and spam has sat on the forum for days.

I did find this on the Forum and since I can not find the TOS any longer (serves up an error message) I thought I would publish this here.

Kaneva Rules of Conduct

1. While in Kaneva, you must respect the rights of others and their rights to enjoy the world. To this end you may not defraud, harass, threaten, impersonate, give unwanted attention or cause distress to other users.

2. You may not use sexually explicit, harassing, threatening, harmful, abusive, obscene, defamatory, hateful, racially or ethnically offensive language, in any language.

3. You may not post or link to any sexually explicit, harassing, threatening, harmful, abusive, obscene, defamatory, hateful, racially or ethnically offensive imagery or content.

4. While in Kaneva, you may not spam or flood the chat, comments, or forums with repetitive text or obscene language.

5. You may not use information gathered on Kaneva to spam other Kaneva users with offers of goods or services.

6. You may not impersonate any employee of Kaneva.

7. You may not violate any local, state, national, or international laws or regulations.

8. You must follow the instructions of any Kaneva employee while in Kaneva.

9. You may not provide false information or intentionally hide any information when registering for your Kaneva account.

10. You may not misrepresent your age in any way if this crosses the boundary of the adult/minor threshold of 18 years of age. This includes: your profile, sharing your account with someone younger or older than you, chat in world, private messages, etc.

11. You may not attempt to interfere with, hack into, or decipher any transmissions to or from the servers running the Kaneva service.

12. You may not attempt to exploit any bug in the Kaneva service and you will not communicate the existence of any such exploitable bug to other users, instead immediately reporting any bug to Kaneva using the feedback function.

13. You may not release any real-life information about any other users or any Kaneva employees.

14. You may not create duplicate threads about the same topic on the forums. This includes threads about other threads that were closed by a forum administrator.

15. You may not create posts or threads concerning disciplinary action taken against any member of the community, including chat logs, personal messages, bulletins, or emails between that member and the Kaneva employee.

16. If you post material that is deemed to be of an adult nature that by rule should be restricted but you did not mark as restricted, then that material will be deleted.

17. Restricted items include: nonsexual nudity, profanity, substance abuse or graphic violence. Kaneva reserves the right to deem what is and isn’t restricted material.

18. Material that will not be allowed, restricted format or otherwise, includes but is not exclusive to the following: incendiary material, racial, ethnic or religious slurs and pornographic content or any depiction thereof.

19. A community owner is responsible for ensuring that all Kaneva Rules of Conduct are met within their community. Failure to do you so may bring about that community’s suspension or possible deletion.

Kaneva reserves the right to make changes to these rules as deemed necessary.