Comments on: Second Life plague of Godzilla bugs getting downright annoying

By: Skype logins hosed at the moment, just keep client running » Make You Go Hmm

Thu, 16 Aug 2007 14:58:26 +0000

[...] a software issue. What, did they hire some people from Linden Lab? Second Life easily has the worst live software rollout program we’ve seen and [...]

By: A breakdown analysis of the Cory Linden Town Hall » VTOR - Virtual TO Reality

Thu, 03 May 2007 21:43:23 +0000

[...] in the transcript that doesn’t really answer … well, anything. As I have previously written, the issue is the process of development and testing, not how many people you throw at the [...]

By: Will Linden Lab come through after pressure from players? » VTOR - Virtual TO Reality

Wed, 02 May 2007 07:15:20 +0000

[...] last versioning upgrade for both server and client, along with the massive bugs that came along for the ride seemed to be the proverbial straw that broke the camel’s back. [...]

By: Darius Sartre

Darius Sartre — Mon, 30 Apr 2007 03:55:00 +0000

In only today, I’ve had almost 13-15 crashes (so far) of the client. This isn’t on anything with server stability. Just client. Ick. I’ve about had it. 3 times within 10 minutes means you have some really terrible bugs that you’re introducing.

By: Connie McMahon

Connie McMahon — Mon, 30 Apr 2007 03:42:05 +0000

Well their support@lindenlabs.com support email address is returning my emails as undeliverable. Maybe they think its working so well they just shut down their support.

By: Nixatnite Winkler

Nixatnite Winkler — Mon, 30 Apr 2007 02:26:40 +0000

mm well its still after a week not allowing me to participate. I have fiddled with the settings but as soon as I ask it to view a building or highly graphic area it crashes. If I fly immediately to the sky it stays open. The older versions worked fine but this 1.15.2 is just restricting me completely from taking part. Any ideas people? I run a pentium 4 with plenty of RAM and the graphic card is meant to be sufficient.

By: Darius Sartre

Darius Sartre — Sat, 28 Apr 2007 14:29:26 +0000

I haven’t seen super stable clients yet. I use all three OSes (Windows/Mac/linux). Most crashes of mine are pretty much intermittent, or on load. Not sure why you’re getting 30 second crashes.

By: Nixatnite Winkler

Nixatnite Winkler — Sat, 28 Apr 2007 01:37:45 +0000

What is it with SL? I am forced to upgrade to the next version (1.15.2) but it just crashes constantly after 30secs. It restricts me from going back to an older version too. Don’t the Lindens want me in there? What is going on??

By: Darius Sartre

Darius Sartre — Sat, 28 Apr 2007 00:02:11 +0000

I’m right there with you. What’s terrible is… I’m not really sure there is good version control. The last time a patch was rolled back, new bugs came to be. A whole bunch of SL news sites are still trying to figure out what exactly got fixed in yesterday’s “emergency” maintenance window. It’s not like there isn’t “live” bugs right now, like the friends that are online with no notification, or the random teleport that still doesn’t work. But you wonder exactly where the communication or how their process is for software release since it is just plain bad.

By: Connie McMahon

Connie McMahon — Fri, 27 Apr 2007 19:51:48 +0000

I have only been in SL a month, but as someone who earns a living doing software tech support, I am stunned that they can manage a major release in such a sloppy and unprofessional way and still hold on to their customers. I suppose most of us figure”free” is worth wht you pay. I know I have had my credit card out several times to upgrade to Premiun only to put it away because of the endless stream of problems. And this last one surpasses understanding. Since “upgrading” to 1.15.0 I am essentially unble to do anything in SL. Nothing will rez (okay a few things will but not many); my Avatar is half gray blob (and not even always the same half!). It crashes about 5 times every half hour. I can’t TP anywhere. I mean nowhere. None of my pose balls or furniture work. In fact I can’t do anythig but IM and walk around my one room starting location looking like some sort of X-Men freak.

Was this tested at all? I have to agree….using yout customers as your Beta testers is just stupid. An actual professional software company that subjected its user to this sort of thin as a result of a poorly managed release would pull it and revert to the prior version. Why are people forced to upgrade to a new version that doesn’t work? Where is the ongoing communication about when things will improve?

I don’t really ask a lot. Just to be able to log on and use the system most of the time. Apparently that is too much to ask.